FAQs

All our splashbacks are safe to be used behind induction/electric hobs.  If your splashback is going behing a gas hob then we recommend only using toughened glass for your splashbacks, which is safe to be used behind any hob.

Cucina Splashbacks is a online sister company to The Liverpool Glass Company Ltd with a Factory/Showroom based in Liverpool, around 2 miles from Aintree Racecourse.  We manufacture Glass Splashbacks at our own factory and supply the whole of the UK. 

At Cucina we carry out all our own Mirroring, Printing and Spraying. We do not outsource our work and all our work is carried out on our own premises. 

Glass Splashbacks can be curved or shaped to accommodate cooker hoods, curves etc.  We can shape the splashback any size within 3000mm x 1800mm

Yes. Glass Splashbacks can be cut in to allow for sockets, holes or shaping to a extractor.  The accuracy of these is vital because we cut prior to toughening and once toughened the glass can not be altered in any way. 

Yes. We can print your own image directly onto the glass, however a high resolution file is required to ensure a quality print.  If you're unsure about the quality of the file, please send it to us and we will advise you. 

Yes. When ordering from our online shop, simply select the custom colour option and type in the brand and name of the colour you wish us to match, we pretty much match all paint brands. 

Yes. When in our online shop simply add the shutterstock ID number and proceed with your order. We will always send you a proof of the image before we go to print to make sure you are happy with the layout and scale of the image. 

They will look almost the same, images on a screen look different from the real glass, as contrast and brightness settings of a monitor could be different.  The same is also true for any print out you may have, as printer settings also vary from printer to printer. If in doubt, supply us with a colour name/brand or order a sample before you purchase your splashback. 

All our splashbacks are manufactured in the UK and meet the requirements of the latest UK glass rules. 

We use Stripe for all our payments as it accepts most major credit cards and is a proven, secure payment solution. Furthermore, you do not need to have, or create, an account to make a purchase. You will be directed to pay for your glass as you complete your online order. Any delivery prices quoted are for mainland UK for all other areas please see delivery section.

Please check for any visible signs of damage to the packaging of your order before signing for the delivery.  Items damaged in transit should be noted at time of delivery and if possible delivery should be refused and returned to us.  If the Glass Splashbacks arrives defective this should also be noted at time of delivery and returned via the courier.  If the Glass splashback does not fit we cannot issue you a refund as long as the measurements match the measurements on your order, please check your invoice prior to completing payment.  Once signed for any claims made by you will be validated at our discretion and should be raised with 24 hours of receipt.  Where you have asked us to leave your order in a safe place at your premises or with a friend or neighbour you do so at your own risk.  We recommend that you have the friend or neighbour check your order on your behalf.  Where possible, we reserve the right to repair any defects rather than remaking that particular piece of glass or issuing any form of compensation.  If the glass is fitted we are unable to consider any claims of damage.

Cucina Splashbacks do not offer a template and installation service, if you are looking for this service then please check out our parent company The Liverpool Glass Company Ltd.